If you are employed then your employer has a duty of care to keep you safe while you are at work. This includes from both accidents and assaults.
Assaults in this classification can be physical, verbal, or sexual assaults at work.
Therefore, if you have been the victim of any type of assault while you are at work then you may be able to file a claim against your employer, regardless of whether they were the one to assault you or not.
Most personal injury claims that are made relating to work are made are for accident at work claims such as construction accident claims, yet this should not put you off checking whether or not you are eligible to file for an assault at work claim as you are entitled to a safe working environment and should have to worry about being the victim of an assault while at work.
If you’ve been physically attacked at work
If you have been physically assaulted while at work then you may be able to claim compensation against not only your attacker but your employer too, if they are separate entities.
Your employer may be found to be responsible for your assault if they were aware that you were at potential risk from an assault and did not take the adequate steps to mitigate this risk. This includes:
- Forcing you to work alone or as part of an understaffed team
- Not providing you with adequate training or personal protective equipment (PPE)
- Ignoring a violent history of someone who you interact with while at work, whether it is another employee or a client
Depending on your job, some of these may be more important than others. For example, people who work in security or in care roles should be provided with correct training procedures to minimise the risk of being the victim of an assault.
People who work in these types of jobs and are injured due to an assault at work may initially only seek work injury compensation due to the nature of their job role. However, it does not matter what your job role is or what your responsibilities at work are, you are still entitled to a safe working environment provided to you by your employer.
What if I am assaulted by a customer at work?
The same right to a safe working environment applies if you are assaulted by a customer or another employee. Your employer is still expected to have taken all reasonable steps to keep you safe to prevent an assault on you by anyone, including customers.
Seeking compensation against your employer in this case, if they were at fault for your assault, is likely to be the better avenue for receiving adequate compensation as opposed to seeking compensation directly from your assailant.
This is because your employer will have liability insurance that covers them for compensation claims. A customer who attacks you will not have insurance to cover them for perpetrating assaults and therefore will likely not be able to afford to pay high amounts of compensation, especially not up front once the legal process has finished.
